Quality Management

Customers recognize that quality is an important attribute in products and services. But Quality is not only about meeting customer’s expectation, it is also about complying with industry standards, controlling cost and managing the reputation of the business.
ALLIAVANT starts with a holistic assessment of the Quality management of the business, by evaluating the effectiveness of the each of the pillars of the quality management: quality assurance, planning, control and improvement.

The assessment help us identify any strategic or operational gaps that will be addressed with customized solutions and implementation plans. Companies that have a robust Quality Management in place will benefit by:
• Achieving a higher operating efficiency, by ensuring that problems are detected and identified in good time, and that actions are taken to avoid the same mistakes in the future.
• The ability to meet customer’s requirement, which in turn helps to impart confident in the organization, consequently leading to more sales.

A common element of the mission of every successful company is to strive in better serving their customers. For companies to deliver on its mission, they depend on their suppliers to deliver the best quality products and services to their customers. Understandable, the quality of your products and services as a supplier should meet or exceed the requirement set by the customer to ensure business continuity.

ALLIAVANT can assess your quality management system, and create a detailed plan to address the deficiencies. But, first and foremost, ALLIAVANT will help you execute rapid short term solutions to correct hampering quality issues, while the long term quality improvement strategy is developed and systematically implemented.

A strong reputation for quality is an important differentiator in competitive markets.

The cost associated with inspections is categorized as “Cost of Good Quality” while scrap cost (Internal Failure Cost) corresponds to the “Cost of Poor Quality”. Adding inspections and check points to processes after occurrences of quality incidents, is a common and sometimes costly mistake made by many product and service companies.

ALLIAVANT understands that the quality of your products and services is vital to the success of the company, and can help you implement the right tools to reduce the cost of quality while increasing customer satisfaction, and foster bottom-line results.

When developing a Quality Program, companies first need to understand how customers define quality.